FAQs

Take a look at our Frequently Asked Questions

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Based in South West London. We offer window cleaning in New Malden, Worcester Park, Kingston, Tolworth, Surbiton, Richmond and surrounding areas.

We are very pleased to be able to offer window cleaning, conservatory cleaning, gutter cleaning services and jet washing - all your exterior cleaning. 

We offer our services to both residential and commercial clients. So whether you need your house, bungalow, flat, office or shop windows and gutters cleaned, we can help.

We can clean up to a height of 60 ft and also have equipment for conservatory glass roof cleaning.

We offer a variety of cleaning rounds to suit all needs. This may be 4, 6 or 8-weekly rounds. Our first clean is always a deep clean to ensure we remove all dirt and grime that has been building up.

We only do one off cleans for gutter cleaning or conservatory roofs. For our window cleaning rounds, our first clean is always a deep clean at no extra cost to you. However, should you decide to cancel after the first clean, please be aware that we will charge you at 3x the price of the original clean.

Every property is different and so requires slightly different treatment, we therefore ask that you get in contact with us so we can review your property and give you a quote.

We currently take payment via bank transfer but we are looking to provide a simple and easy direct debit system for your convenience in future.

Please make sure that your property can be accessed easily by our team. This might mean unlocking gates. Our team will also need to have somewhere near the property to park. Other than this, our team will have all the equipment with them and can take care of the rest.

No, we don’t usually require a water source. Our cleaners will have a tank full of purified water in our van.

Our team will make themselves known to you and can be recognised through our branded uniform.

We will usually be able to work in rain, however it depends how heavy it is. Our cleaner will assess the situation on the day of the clean and be in contact with you.

We have very high standards for our work. We always endeavour to meet these high standards and leave our customers satisfied. However, if you have any concerns about the quality of our completed work please bring them to our attention and we will endeavour to rectify this ASAP.

We have public liability and professional indemnity insurance.

Our normal working ours are Mon - Fri 9:00 am - 5:00 pm unless we have made a special appointment time with you.

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